Plaza Royal is committed to providing a user-friendly experience for all its customers, with multiple support channels and resources available 24/7.
Our dedicated team is available daily from 08:00 CET to 00:00 CET via live chat and email. Please note that our support hours are subject to change, and we recommend checking this page regularly for updates.
You can initiate a live chat session with us by clicking on the "Support" button at the bottom right corner of your screen. Our friendly agents will be happy to assist you with any questions or concerns you may have.
If you prefer email support, please use our contact form located in the footer section below this page. Make sure to include a clear subject line and description of your issue so that we can provide more accurate assistance.
We've curated an extensive help-centre for easy access to detailed guides, FAQs, and tutorials on various topics related to our services. You can find the link at the bottom left corner of this page.
If you need assistance with account verification, password reset, or any other account-related queries, please visit our help-centre where we have a dedicated section for these kinds of inquiries. Our team will be happy to guide you through the process.
At Plaza Royal, your well-being is our top priority. If you're experiencing problems related to responsible gambling or need assistance with setting deposit limits, time-outs, or self-exclusion, please visit our dedicated page for more information and support resources.
For technical issues such as login problems or payment-related concerns, we recommend visiting our help-centre first, where you'll find detailed troubleshooting guides and solutions. If your issue persists, feel free to initiate a live chat session with us or use the email form below this page.
